Items can be returned or exchanged within 7 days of the original purchase date. The items must be in it’s original packaging and condition. We will not refund or exchange any altered, damaged, or used items. Any shipping charges to send back an item will be the responsibility of the customer. Please be aware that an item may slightly differ from what is shown in the picture due to variations in lighting and color.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return or exchange an item, please follow these steps: Contact us at firstname.lastname@example.org with your name and order number and reason for your return within 7 days of purchase date. Await confirmation from our end for further instructions.
We can ship to the intercontinental US and Canada.
For domestic, shipping is free on orders over $100. Otherwise, it is $7 for ground shipping and $20 for express. International shipping varies.